Resources
Answers to the Questions Homeowners Ask Us Most
What things cost, how rebates work and what to do when something goes wrong. We write these to help you make informed decisions about your home.
Water lines
Frozen Pipes, What to Do Right Now and How to Prevent Them
No water on a cold morning? Learn how to safely thaw a frozen pipe, when to call a plumber and how to stop pipes from freezing again next winter.
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Flood protection
How a Backwater Valve Works and How to Maintain It
A backwater valve lets waste leave your home and closes when sewage tries to come back. Learn how it works, what to avoid and how to maintain it.
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Rebates
How Much Does a Backwater Valve Cost in Toronto After the Rebate?
The City of Toronto reported an average backwater valve cost of about $3,800. See what the rebate pays in Toronto, Peel and Halton and what you pay.
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Rebates
How to Apply for the Toronto Basement Flooding Subsidy, Step by Step
Toronto pays 80% of eligible flood protection costs up to $6,650. Follow these steps to prepare a complete application and avoid delays.
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Water lines
Lead Pipes in Toronto Homes, How to Check and What to Do
Lead water services are most common in Toronto homes built before the mid-1950s. Learn how to check your pipe and how the City's lead program works.
6 minute readRead
Sewer and drain
Seven Signs Your Sewer Line Needs Attention
Slow drains, gurgling toilets and sewer smells can point to a damaged sewer line. Learn the warning signs and when to book a camera inspection.
5 minute readRead
Insurance
Sewer Backup Insurance, Questions to Ask Your Insurer
Not every home policy covers sewer backups. These questions help you understand your coverage and how flood protection devices can make a difference.
4 minute readRead
Flood protection
Sump Pump or Backwater Valve, Which Does Your Home Need?
A backwater valve stops sewer backups and a sump pump removes groundwater. Learn which one your home needs, when you need both and what rebates apply.
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Sewer and drain
What Affects the Cost of Sewer Line Replacement in the GTA
Sewer line replacement costs depend on depth, length, method and restoration. See what drives the price and how Halton's subsidy can help.
6 minute readRead
Water lines
Why Is My Water Pressure Low? Common Causes in GTA Homes
Low water pressure can come from a partly closed valve, old galvanized pipe, an undersized service or a leak. Learn the causes and how we fix them.
5 minute readRead
Get a clear, written quote before any work starts
Tell us what is going on and we will book a visit, inspect the problem and give you an itemized estimate with the rebates that apply.